AI-DRIVEN REAL TIME SERVICE SCHEDULING and Data Mining
Let Ottomation revolutionize your fixed ops scheduling and inbound service calls to save you time and money.
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We Integrate with Scheduling and Shop management tools in REALTIME
Ottomation provides a complete AI virtual agent and live back-up solution for your dealership's inbound calls.
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FEATURES & BENEFITS
OTTOMATion is consistent & reliable – maintain full compliance at all times.
24/7 OttoMation AI eliminates hold-times for customers, increasing satisfaction scores.
Matches personal data confidently & effectively to boost success Rates
Validates multiple pieces of data at once, reducing Customer Effort (VIN, MAKE, MODEL, ETC.)
100% Natural Language handles requests like, “Friday early AM”
Never a robo-call – dynamic scheduling & rescheduling performed
by the intelligent virtual agent
Customizable for any business or industry, integrates with any
backend scheduling systems
Personalized for simple, low effort, efficient customer experiences
INDUSTRY EXAMPLE
Services: AI confirmation & rescheduling
Leads to fewer missed appointments and more efficient customer service.
THE OTTOMATION
DIFFERENCE
OUR AVI SOFTWARE ALLOWS CLIENTS TO SELF-SERVICE
*powered by Smart Action
WHAT IF YOU COULD HAVE
Personalized, Intuitive AI Self-Service
NICE TO MEET YOU
OUR STORY
With over 30 years in the auto industry and 2 decades in the call center and BDC experience, we set out on a mission to create a solution to the problems we faced. Ottomation was born from our discussions. We are the first auto-industry focused virtual agent solution. Our software is designed by dealers for dealers.
OUR VISION
We aim to provide technology that creates convenience for your customer and saves you time and money. We exist to make your lives easier through the use of the latest in ai technology.
OUR TECHNOLOGY
Our cloud-based virtual agents leverage natural language processing (NLP) to automate calls, chats, and texts that live agents handle today.
